Privacy Policy

Montana is a premium jewellery brand offering exquisitely crafted fine jewellery to discerning customers in India, the United States, and the United Kingdom through our website.

We deeply value the trust you place in us. Protecting your privacy and personal information is a fundamental commitment of our brand.

Information We Collect

• Name, billing address, shipping address
• Email address and phone number
• Order details, invoices and complete transaction history
• Payment confirmation information (processed securely via third-party gateways)
• Technical data: IP address, browser type/version, device type, operating system

How We Collect Information

• When you create an account or place an order on montanaindia.com
• When you contact us through phone, WhatsApp, email or live chat
• Automatically as you browse our website and interact with our content
• Through cookies, pixels, and website analytics tools

Use of Your Information

• To process, fulfill and deliver your jewellery orders
• To securely process payments and protect against fraud
• To provide exceptional customer service and timely order updates
• To personalize your experience and improve our products & website
• To comply with all applicable legal, regulatory, and tax requirements

Payment Security

Montana never stores your complete card details. All payment transactions are securely processed and encrypted by world-class, PCI-DSS Level 1 compliant payment gateways.

Sharing of Information

We do not sell, rent, or trade your personal information. We share data only with trusted partners when strictly necessary:

• Payment processing & fraud prevention partners
• Shipping, logistics and delivery service providers
• Legal authorities, government agencies or regulators when required by law

International Data Transfers

As a global luxury jewellery brand, your information may be transferred to, stored, and processed in countries outside your country of residence. By using our services, you consent to these international data transfers in accordance with this policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and improve our services. You can manage or disable cookies through your browser settings at any time.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt-out of marketing communications at any time

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, maintain essential business records, resolve disputes, and comply with legal obligations.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

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